Handmade in the USA Mon - Fri 9am - 5pm est

Shipping Policy


Please check the USPS tracking information emailed to you at the time of shipment. If you can not find your shipping confirmation email or have deleted it, please log into the account you created with us to see the status of your order.

We make every effort to make sure you receive your package in a timely manner! We do not guarantee a delivery date & accept no responsibility for delays occuring due to unforeseen circumstances.

Right On The Walls is not responsibile for any customer missed dates, events, deadlines or other caused by poor order planning or unexpected shipping delays. If your order must be received within a specified timeline — contact us to make sure we can accomodate the expedited order & pay the extra postage charge for express overnight shipping.

The tracking information provided by the USPS will let you know the status of your order. If we have shipped your package to a P.O. Box, please look for the delivery slip when you pick up mail or ask your postal worker if you have received a package. In the event of inclimate weather on the date of delivery, your postal carrier may have elected to leave a notifcation slip advising you to pick your item(s) up at your local post office.

Your package will be held locally for pick-up for up to 15 days. If your items are not picked up from your local post within this timeframe they are considered abandoned and will be returned to us. We will hold your package for an additional 15 days. To retrieve your package from us, please notify us & we will gladly re-send the package to you for the cost of re-shipping.

In the event your package is abandoned & never returned to us, we accept no responsibility for lost or stolen, abandoned or discarded packages. If we receive your abandoned parcel we will hold it for 15 days. Once 15 days have expired, your product will be discarded and no replacement product will be provided.

International orders may be subject to delay in customs. We have no control over international delays in shipment, and will not issue a refund.

All packages marked 'Delivered' by the USPS will be considered as such. We accept no responsiblity for lost or stolen packages after they are delivered by your local postal carrier.